Posted on 01-23-2026 in Excellence In Every Visit by Dr. Sonya Ahmed, Dr. Christopher Bookout, Dr. Alex Coleman, Dr. Joshua Hackel, Dr. Steven Kronlage, Dr. Matthew Mai, Dr. Erik Nilssen, Dr. Chris O'Grady, Dr. Roger Ostrander, Dr. James Piorkowski, Dr. Ryan Riggs, Dr. Brett Smith
Each year, National Medical Group Practice Week (NMGP Week) offers an opportunity to recognize the people behind the scenes and on the front lines of healthcare. Observed January 26-30, 2026, NMGP Week celebrates the collective dedication of physicians, advanced practice providers, clinical teams, administrators, and support staff who work together to deliver exceptional patient care.
At North Florida Bone & Joint Specialists, NMGP Week is a meaningful moment to pause and reflect on what truly defines our practice: the people, processes, and shared commitment that allow us to provide Excellence in Every Visit through every interaction and every patient journey
A Team Effort That Extends Beyond the Exam Room
Orthopaedic and sports medicine care is rarely the result of a single interaction. From the first website click or phone call to the final follow-up visit, each patient’s experience is shaped by a coordinated team working with intention and expertise.
From our highly trained physicians, providers and clinical staff who treat patients and provide education that empowers recovery, to our practice administrators and managers who ensure operations run smoothly, to our scheduling, billing, front-desk and support teams who efficiently guide patients through appointments and help us stay connected to those we serve.
We recognize that it takes every role, every day, to deliver the level of care our patients expect and deserve. This approach is reflected in mentorship, collaboration, and a shared responsibility to continuously improve how we serve our patients and our community.
Excellence in Every Visit
That collective commitment is the foundation of our “Excellence in Every Visit” campaign, which was created to reflect a simple but powerful truth: excellence begins with truly seeing the patient in front of us, every age, every step, every story.
It starts with listening to and understanding each individual’s journey, whether that care involves pediatrics, sports injuries, chronic conditions, joint replacement, or anything in between. At NFBJS, we believe care only matters if it leads to healing that restores confidence, comfort and quality of life. This philosophy is reflected in our new brand video, which follows the rhythm of a patient’s experience, from the first conversation to the moments when healing becomes visible again. Take a moment to watch the video below.
A Week of Appreciation and a Year of Gratitude
While NMGP Week is a designated time for recognition, our appreciation extends far beyond these five days. Every appointment, every recovery milestone, and every positive patient outcome is the result of a team committed to excellence.
As we observe National Medical Group Practice Week, we proudly celebrate our entire NFBJS team. Your professionalism, dedication, and heart for service are the foundation of everything we do and the reason we can confidently promise Excellence in Every Visit with every patient, every time. Thank you for the work you do, the care you provide, and the difference you make every single day.